Troubleshooting

I can't sign in

Reset steps and what to check before contacting support.

Updated 4/19/2026 0 helpful
If you're locked out: 1. Try the **Forgot password** link from the sign-in page 2. If you signed up with Google, make sure you're using the same Google account 3. Check your spam folder for any verification email 4. Clear cookies for flypic.ai and try again If none of that works, open a ticket with the email you signed up with. We verify identity through the signup email before making any account changes.

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